I shut down the computer so the Windows updates would install. When I tried to turn the computer back on it wouldn't work. I called the store I bought it from thinking maybe they could troubleshoot over phone. They had me unplug everything and try a few things but nothing helped. I also talked to a couple of friends but still couldn't get it working. I was resigned to the fact that I would have to take it in for repair, when out of the corner of my eye I saw that I had in fact been pressing the cd drive instead of the power button.